By accessing and using the Spoken Root e-books store ("the Service"), purchasing any digital products, or creating an account, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service or purchase our products.
These terms apply to all visitors, users, customers, and others who access or use the Service.
Spoken Root provides digital educational e-books focused on English language learning with Hindi translation support. Our products include vocabulary guides, grammar books, and speaking skills resources designed to help learners improve their English proficiency.
Our e-books are designed for anyone who wants to improve their communication skills - students preparing for exams, professionals advancing their careers, public speakers, businessmen and businesswomen, and all individuals (male and female) seeking to enhance their English communication abilities.
All products sold through our platform are digital e-books delivered electronically. No physical products will be shipped.
We accept various payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. All payments are processed through secure, encrypted payment gateways.
Upon successful payment, you will receive an order confirmation via email containing your purchase details and download instructions.
After successful payment verification, e-books will be delivered through:
Digital products are typically delivered within 24 hours of payment confirmation. If you do not receive your e-book within this timeframe, please contact our support team.
Due to the nature of digital products that are delivered instantly and can be accessed immediately after purchase, ALL SALES ARE FINAL AND NON-REFUNDABLE.
Refunds will NOT be provided for any reason, including but not limited to:
While we do not offer refunds, we are committed to helping you access your purchased e-books. If you experience technical difficulties downloading your e-book, our support team will assist you in resolving the issue.
We strongly recommend that you:
All e-books, content, materials, and resources provided by Spoken Root are protected by copyright laws and are the intellectual property of Spoken Root or its content creators.
Upon purchase, you are granted a limited, non-exclusive, non-transferable license to:
You may NOT:
To purchase e-books, you may need to create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
We strive to provide accurate descriptions, page counts, and content details. However:
Our e-books are typically provided in PDF format and require:
It is your responsibility to ensure your device meets the technical requirements before purchase. We cannot provide refunds for incompatibility issues with your devices.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our Service, you consent to our data practices as described in the Privacy Policy.
We use your information to:
Our e-books are designed for educational purposes. While we strive for accuracy and quality, we do not guarantee specific learning outcomes or results.
The Service and all e-books are provided "as is" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, Spoken Root shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service or e-books.
We are committed to providing excellent customer support. For assistance with:
Please contact our support team during business hours (9:00 AM - 6:00 PM IST, Monday to Saturday).
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Service after changes constitutes acceptance of the modified terms.
Material changes will be communicated via email to registered users.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh, India.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms and Conditions, please contact us:
By purchasing any e-book from Spoken Root, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
